Frequently asked questions

How do I find information about activities and events at the Center?


All Town events are listed on the Community Center Monthly flyer. Most events are listed on the Community Center Calendar on this website. For more information call the office (607) 562-8443 ext 303, Monday - Friday 8am - 4pm.




How will I know if the Center is closed and activities are cancelled?


Due to inclement weather the center may close. In the case of a closing, information may be found on WETM, WENY, YNN televison stations and local radio stations. A 'snow-day' for Horseheads school district is NOT an automatic closing for the Community Center. Please check with the specific program or activity for more details.




There is a pothole in a road that I drive on daily, but I don't live in Big Flats. Who can I call?


Regardless of where you live, potholes in Town roads can be reported to DPW by calling (607) 562-8443 x224. If the pothole is on a County Road within the Town, please call the County Highway Department at (607) 739-3896. If the pothole is on a State Road within the Town, please call the NY State Department of Transportation at (607) 535-4992.




The creek behind my property is ready to overflow due to large amounts of debris. What do I do?


Please report drainage issues regarding culverts, catch basins, creeks and roadside ditches to DPW at (607) 562-8443 x224.




The street sign for the road I live on is in need of repair. What do I do?


Street signs occasionally need replacing or repairs due to age, storm damage, etc. Please report street sign issues by calling DPW at (607) 562-8443 x224.




My driveway approach is breaking up and cracking. Will the Town repair it?


The Town will repair the road up to the driveway. The driveway approach maintenance is the responsibility of the resident.




Who is responsible for trimming trees that overhang streets, block signs, or impair vision?


The Town performs tre maintenance within Town road right-of-ways. Please report tree trimming issues by calling DPW at (607) 562-8443 x224.




Who can I call to have a dead deer removed from my road?


Please call the DPW at (607) 562-8443 x224 if you see a dead deer on town roads. If the dead deer is on a County road within the Town of Big Flats, please call the Chemung County Highway Department at (607) 739-3896. If the dead deer is on a State road within the Town of Big Flats, please call the NY State Department of Transportation at (607) 535-4992.




Who can I call regarding trash removal?


Residents will need to contact a private hauler for trash removal. The Town of Big Flats does not have a trash/recycling program.




Tree limbs have fallen off a tree on my private property. Will the Town remove them?


The resident is responsible and can take the limbs to Black Gold. Call them at 562-7026 for information.




I am having a family picnic and would like to use one of the parks. Who should I contact?


All parks in the Town of Big Flats are public property and can be used at any time during park hours, 6:00 am to 10:30 pm. Certain pavilions, ball fields, and concessions stands can be rented for a minimal fee. For more information and available dates, please contact Laura at (607) 562-8443 x224 or dpw@bigflatsny.gov.




Who can I call to find out if my street is maintained by the Town or the County?


Please contact DPW at (607) 562-8443 x224.




Domestic Animal & Cruelty Complaints


For Dog Complaints, call: Southern Tier Animal Control (607) 333-0563 For Animal Cruelty Complaints and Humane Concerns, contact: Elmira Animal Shelter, 842 Linden Place Extension, Elmira, New York, 14901, phone (607) 737-5767 The offices located at the Elmira Animal Shelter are open to the public 10:00a.m. – 4:00p.m. Tuesday through Saturday, and 10:00a.m - 12:00p.m Sunday and Monday. Animal Control Officers (ACOs) are currently staffed from 8:00a.m. – 9:00 p.m., 7 days a week. During the hours of 9:00 p.m. – 8:00a.m., ACOs may be called in for emergencies. ACOs are dispatched through the Chemung County Communications Center, which can be reached at (607) 735-8600. In case of an emergency call 911.





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Town of Big Flats, NY

476 Maple Street

Big Flats, NY 14814
(607) 562–8443 TDD-711

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