Resident Information

Emergency Services



Big Flats Police services are provided by the Chemung County Sheriff’s Department and the State Police. In an emergency, ALWAYS DIAL 911 and the appropriate department will be dispatched.

Chemung County Sheriff’s Department
203 William Street
Elmira, New York 14902
(607) 735–8600
New York State Police Troop E – Zone 4
3250 Watkins Road
Horseheads, NY 14845
(607) 739–8796


Big Flats Fire services are provided by several regional volunteer fire departments. In a fire emergency, ALWAYS DIAL 911 and the appropriate fire department will be dispatched.

Big Flats Volunteer Fire Department
505 Maple Street
Big Flats, NY 14814
Golden Glow Volunteer Fire Department
214 Hendy Creek Road
Elmira, NY 14905

Medical Services

Big Flats Family Medicine
455 Maple St
Big Flats, NY 14814
(607) 562–8901
Big Flats Primary Care
455 Maple St Suite 3
Big Flats, NY 14814
(607) 562–3600
Guthrie Medical Services -Big Flats
31 Arnot Road
Big Flats, NY 14845
(607) 739–3874

Arnot Health Center – Big Flats
100 John Roemmelt Dr
Horseheads, NY 14845
(607) 737–1666
Arnot-Ogden Medical Center – Elmira
600 Roe Avenue
Elmira, NY 14905
(607) 737–4100
WellNow Urgent Care – Big Flats
(formerly Five Star Urgent Care)
830 County route 64
Elmira, NY 14903
(607) 846–2030
Guthrie Corning Hospital – Corning
1 Guthrie Drive
Corning, NY 14830
Phone:  (607) 937–7200

More Emergency Information

Poison Control - 1–800–222–1222

Domestic Violence Hotline - (607) 732–1979

Drug Hotline - (607) 737–5603

406 E. Church Street
Elmira NY 14901
(607) 737–2096

Terrorism Protection and Information - 1–800-BE-READY

Federal Emergency Management Agency
FEMA Region II
26 Federal Plaza, Suite 1307
New York, NY 10278–0001
(212) 680–3600
Flood Mitigation Program

Sanitation and Recycling

The Town of Big Flats does not offer any sanitation services. Sanitation is handled by local garbage haulers. Local providers are:

SDS Disposal
1618 Sears Road
Horseheads, NY 14845
(607) 796–2000
Foster’s Disposal Service
208 Harrison Street
Elmira Heights, NY 14903
(607) 734–2502

County Law requires residents to recycle.

Click here for Recycling Information from Cornell Cooperative Extension.

Click here for General Recycling Information in Chemung County.

The Chemung County Landfill is located in Lowman, New York, approximately 10 miles east of Big Flats on Interstate 86.

Chemung County Landfill
1488 County Route 60
Lowman, NY 14861
Phone:  (607)733–2743

We also have REACT E-Cycling located at 225 Colonial Drive. “REACT is proud to be the E-Cycler for Homeland Security – another testament to our dedicated and professional service!” site is

Zip Codes and Post Offices

The Town of Big Flats is serviced by six different Post Offices in surrounding towns with six different zip codes, causing great confusion to local businesses and residents who have a postal address for Elmira, Horseheads, or Corning, but are physically located in Big Flats. Residents and Businesses in Big Flats should confirm their postal address with the US Postal Service to prevent mail from being delayed.

Big Flats Main Office
471 Maple Street
Big Flats, NY 14814
(607) 562–3159
Zip Codes: 14814
Lobby closed 1–2pm on weekdays
Horseheads Post Office
624 Tuttle Avenue
Horseheads, NY 14845
(607) 739–0371
Zip Codes: 14845
Corning Southside Office
129 Walnut Street
Corning, NY 14830
(607) 962–6223
Zip Codes: 14830


Elmira Heights Branch Office
209 E 14th Street
Elmira, NY 14903
(607) 733–7502
Zip Codes: 14903
West Elmira Office
103 Hoffman Street
Elmira, NY 14905
(607) 734–8736
Zip Codes: 14905
Pine City Main Office
1565 Pennsylvania Avenue
Pine City, NY 14871
(607) 734–2558
Zip Codes: 14871

For current information and services, check

Elections and Poll Information


Voters in the Town of Big Flats vote at the designated polls for the district in which they reside. There are 3 polling locations:

Big Flats Community Center
476 Maple Street
Big Flats, NY 14814
Districts: 1,2,5,6,7–6
Community Church
180 Hibbard Road
Horseheads, NY 14845
District: 3
774 Sing Sing Road
Horseheads, NY 14845
Districts: 4, 4–5

If you are unsure which District you live in or the location of the polls, use the Election Districts Map.

The Town of Big Flats is looking for people interested in working as an Election Inspector for Town of Big Flats election sites. If you are interested in obtaining more information about becoming an inspector, please contact the Chemung County Board of Elections at (607) 737–5475 or the Town Clerk’s Office at  (607) 562–8443 x201. All Election Inspectors are provided with compensation for training and days they work.

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