Citizen Complaints

As citizens of the Town of Big Flats, we all have the right to enjoyment of our own properties. Some may not be aware that New York State has adopted a property maintenance code requiring that all properties be reasonably maintained both the interior and exterior of the structure. This also includes the area of property surrounding the structure. The Town of Big Flats has adopted these codes and is actively enforcing them. It is our responsibility to respect our neighbors’ right to enjoyment of their property.

Town citizens may be proactive in assisting with violations to this code by completing a Citizen Complaint Form. We will then investigate, determine whether the violation exists and is enforceable, and act upon it accordingly.  Due to the nature of possible litigation, we cannot accept or acknowledge anonymous complaints.

Please contact our office with any further questions.